Using NowClinic is simple and requires just a brief registration before your first
visit. In addition, you’ll also need to make sure you have the correct browser,
software, and internet access, as detailed below. If you have any questions, please
at any time.
1. Internet access
- For the best experience, high-speed broadband Internet access (e.g., DSL, cable)
- A minimum bandwidth of 384 kbps (H.263), 256 kbps (H.264),
or technical equivalent, is required.
- For the best video quality, connect
via a “wired” Internet connection. If using a wireless Internet connection through
a router, ensure you have your WEP (password key) to gain access to your wireless
connection from the computer that will be used to conduct the sessions.
Supported Web Browsers
Providers can access NowClinic using any of the following web browsers. To ensure
that the system works properly, you may need to install or upgrade to one of these
in your browser settings.
Before installing or upgrading to any of these supported web browsers, please verify
your computer meets system requirements: Make sure the software installed on your
computer is compatible with the chosen browser. Software applications that you use
or web sites that you access may not work correctly with the browser. If you are
not sure whether your software is compatible with a specific browser version, please
contact the vendor responsible for your software to ensure that problems do not
occur after you install the browser.
If you are using a firewall, please verify that your firewall is configured to allow
the browser to connect to the Internet.
- Adobe Flash Player 9 or 10
- Adobe Reader 7+
3. Hardware (Recommended for Web Visits, but not required)
- USB or built-in webcam (to enable two-way video during web visits)
Audio – to minimize feedback use a headset with built-in microphone or headphones